I’m quite touched that Gary Sandy himself read this post and shared it on his Facebook page.
I also appreciate his very kind comment, saying he was “quite moved” by it.
Thank you, Gary. It truly means a lot.
Do you aspire to be leader at work? Do you wonder what it takes to be considered a leader by others, or how to go about exhibiting your leadership skills?
I have a suggestion that doesn’t involve reading yet another self-help book whose “lessons” will most likely be forgotten the moment you finish it (if you even reach the end of the book).
That’s because it’s most effective to witness leadership in action. It’s a far better way to learn — whether you’re just learning the ropes or sharpening your craft.
All you need to do is: sit back, relax and watch the unforgettable, classic TV series “WKRP In Cincinnati.”
The show featured a wonderful ensemble cast, but in this specific instance, I’m referring to WKRP’s program director Andy Travis (Gary Sandy).
If You’ve Ever Wondered…About Leadership Training
If you were to take a leadership class, odds are you would be lectured to by an “expert” and tasked with developmental exercises like:
- Figuring out how you perceive yourself vs. how others perceive you
- Identifying your strengths and weaknesses
- Determining how you handle stress and challenges
- Making note of your interpersonal skills, your decision-making skills, and so on
You’ll also likely discuss what kind of work environment you provide to your employees, how you treat others, how well you listen to and inspire your co-workers, etc.
Fun stuff, right?
Now, all of these things sound great on paper. They may also be feathers in the caps of people who’ve completed “leadership training,” and who showcase a framed certificate on a wall to celebrate the accomplishment…as if it somehow PROVES they are a leader.
Well that’s all well and good, but a certificate on a wall does not a great leader make.
They are skills which continually grow and are nurtured throughout a career and experiences. For some, it’s just a matter of finding the right opportunity to showcase those leadership qualities that haven’t been put to use (yet) for a variety of reasons.
Reading about leadership or taking a course or two can only teach so much.
Set Your Dial To “WKRP In Cincinnati”
A far better — and much more fun — learning experience can be had by simply watching “WKRP In Cincinnati.”
Though other shows could be used to make my point, I consider “WKRP” a special choice.
The fact that the show aired from 1978-1982 (at a radio station, no less, which played — gasp — records!) makes no difference. Okay, sure, there are some aspects that are dated, but the themes and lessons — just like classic TV — are timeless.
If You’ve Ever Wondered…About Your Own Workplace
When I periodically caught the show on television during its original run, I always thought the Andy Travis character (played so well by underrated actor Gary Sandy) was the station’s boss. Revisiting the show decades later, I finally realized he wasn’t…but that’s not to say he wasn’t the one really running things.
Just like “WKRP In Cincinnati,” I’m sure your own workplace has its share of “eccentric” characters:
- Have a clueless, do-nothing boss who technically runs the place? Maybe placed in a “leadership” role due to nepotism? Well, that’s what you get with WKRP’s Arthur Carlson (Gordon Jump). To be fair, Mr. Carlson does have his shining take-charge moments in the series, far and few.
- Do you deal with your own group of peculiar co-workers? Maybe a smarmy sales rep like Herb Tarlek (Frank Bonner), creative types like disc jockeys Johnny Fever (Howard Hesseman) and Venus Flytrap (Tim Reid), or a high-maintenance coworker who always has something about their job to complain about like Les Nessman (Richard Sanders)?
- How about a quiet and shy co-worker (maybe it’s you?) who’s talented but never given the chance to shine and show their potential — someone like Bailey Quarters (Jan Smithers), or an executive assistant who knows all the ins and outs of the office better than any other employee — including her boss — like Jennifer Marlowe (Loni Anderson)?
Putting a cast of characters (no pun intended) like that into a work environment could be quite a challenge, but not that unusual.
How they function together as a unit is whole other story.
Introducing WKRP In Cincinnati’s Andy Travis
What does it take to be a leader and make a meaningful difference?
For starters, watch the first (pilot) episode of “WKRP In Cincinnati.”
The workplace is a depressing bore (kind of like the radio station they’re working at); everyone is simply going through the motions.
Once Andy arrives as the station’s new program director and is brought into the mix, his impact is immediate.
It’s no surprise there’s resistance from the group’s typical troublemakers (Herb and best friend/follower Les) who are against any type of change. And Mr. Carlson (i.e. the “boss”) has no interest in Andy shaking things up either, especially when he has Herb and Les complaining in his ear.
But it’s through Andy’s actions that he convinces the WKRP team to jump on board and support his vision of turning the radio station around.
Get Tired of Packing & Unpacking…Your Desk?
WKRP is an old easy listening radio station that’s going nowhere when Andy joins. Staying the course would be a losing battle, so he relies on his strengths (and instincts) to change the station’s format, turning it into something he knows could work so much better: WKRP becomes a rock ‘n’ roll music station.
Andy also sees the potential — mostly untapped — in his coworkers, quickly realizing their strengths (and weaknesses) and how to best utilize them.
As a result:
- He encourages boring radio host John Caravella to embrace his true creative self, unleashing radio personality “Dr. Johnny Fever” in the process.
- He accepts Herb and Les for who they are, knowing he can’t change them, and deals with their “unique” work methods (or lack there of).
- He realizes what an asset Bailey could be if her talents were utilized; he asks for her input and ideas, includes her in meetings, all the while making her realize that her contributions are welcomed and matter. (Up until Andy’s arrival, Mr. Carlson didn’t even know who Bailey was.)
- He broadens and supplements the group’s talents by bringing in a friend to join the radio station as nighttime DJ “Venus Flytrap.”
Basically, a whole new positive energy is created, which not only helps change everyone’s mindset about their work environment, but the importance of the job they do.
Now let me reiterate what I mentioned earlier: Andy doesn’t even run the station. No, that would be “Mr. Carlson” (as he is referred to by Andy and everyone else). But this is yet another example of Andy’s successful approach at leadership: he knows how to deal with Mr. Carlson’s idiosyncrasies and is (usually) able to get him to momentarily focus on what’s needed or most important so things get done.
That’s not to say things always go Andy’s way. Ultimately, he’ll go with whatever decision Mr. Carlson decides to make…but most times Mr. Carlson simply relies on Andy to make the decision for him.
Leader Of The (WKRP) Pack
For the most part, I’ve only discussed the pilot episode from “WKRP In Cincinnati.”
It’s a great start and perfectly sets the tone for what ends up being a classic, iconic TV series, and one that tackles numerous topical subjects (then and now) during its four season run.
Throughout most of the series, you’ll witness many examples that will showcase the qualities of a good leader. You’ll quickly find Andy Travis to be even-keeled, measured, and approachable — words you can read in a book (or on the internet) when it comes to leadership, but qualities that aren’t simply turned on and off.
Andy encourages creativity, tries different things and shakes things up, not wanting to do things the way they’ve always been done. He’s passionate, dedicated, and challenges himself in his ongoing quest to grow the station’s ratings (you’ll need to watch the entire series to get the full grasp — and a revelation — on that). He’s relentless and fights for what he believes in. And he’s doing all this while working with some very quirky personalities, which as wide-ranging as they are, still work together well as a unit.
That’s what a leader can do.
And when things go wrong (as they most certainly do), or an idea doesn’t go as planned, he owns up to it and takes responsibility.
That’s what a leader does.
Classic TV Worth Revisiting
Now I know “WKRP In Cincinnati” is just a TV show, but it’s one that leaves a lasting impression for so many reasons, led by the show’s excellent writing and fine acting. (It’s also worth mentioning that the show is based on creator Hugh Wilson’s real-life experiences working at a radio station.)
I’ve merely focused on one VERY small aspect of the show to get a point across about leadership. I haven’t even scratched the surface or touched on the MANY memorable backstories surrounding the show’s great characters. If you’re not aware of them, you’re in for a treat, because “WKRP In Cincinnati” is ultimately a great piece of television history.
I’m so glad Shout Factory was able to get through the majority of the show’s music licensing issues (after all, it takes place at a radio station that plays music throughout the series) to put out the complete series DVD box set.
The DVD set also features bonus content which includes footage from the 2014 (partial) “WKRP” cast reunion event and a new interview with Gary Sandy. All in all, it’s a great — and the only — DVD collection for “WKRP in Cincinnati” fans!
(By the way, if you would like a GREAT — and hilarious — example of what can go wrong when an ineffective leader tries to take charge, make sure to watch WKRP episode “Turkeys Away.”)
I’m also delighted that “WKRP In Cincinnati” still lives on in re-runs on MeTV.
As for Gary Sandy, I’m pleased to see he is still active on Facebook and has had a successful career in theatrical productions. I for one would still welcome a television comeback. He did such a splendid job as Andy Travis, turning him into the unforgettable character that he was and making audiences a believer in his cause…just like a true workplace leader would.
Why Not You?
If you haven’t already, I hope you get the chance to display your leadership skills at some point and put them into action.
Just remember that leaders can be (and are) often imitated in the workplace; authenticity matters and leaves a more effective, lasting impression on others. (Hmm, the same can be said about “WKRP In Cincinnati” and the reboot they attempted.)
There will also be times you might second-guess yourself as a leader, maybe as you try to recall what a book you read had to say about how to handle a particular situation or what not.
But I have a better idea, as I partially borrow from the show’s opening theme: Baby, just think of [Andy Travis] once in awhile.
He’s at “WKRP In Cincinnati”…